Shipping policy
Shipping Policy
At Mozeeko, each piece is carefully handcrafted and packed to ensure safe delivery. This Shipping Policy outlines our production timelines, shipping process, and delivery expectations.
Production Time
Most Mozeeko products are made to order. Standard production time is approximately 10–12 working days, depending on the product, size, and customization.
Ready-to-ship items are dispatched within 2–4 working days.
Shipping Coverage
We currently ship across Pakistan. International shipping may be available for selected products upon request.
Delivery Time
Estimated delivery timelines after dispatch:
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Pakistan: 2–5 working days (courier dependent)
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International: Timeline varies based on destination and shipping method
Delivery timelines are estimates and may vary.
Shipping Charges
Shipping charges are calculated based on product size, weight, destination, and packaging requirements. Final shipping cost is shown at checkout or shared after order confirmation for custom orders.
Packaging & Safety
Mozeeko products are packed using protective materials suitable for marble and stone items. Packaging methods may include foam wrapping, reinforced boxing, and protective structures where required.
Order Tracking
Tracking details are shared once the order is dispatched.
Delays
Mozeeko is not responsible for delays caused by courier services, weather conditions, customs clearance, or other external factors.
Damaged Shipments
If your order arrives damaged, contact us within 48 hours with clear photos of the product and packaging so we can assist.
International Orders (Future Provision)
International orders may be subject to customs duties, taxes, or import charges. These charges are the responsibility of the customer.
Contact
For shipping inquiries:
info@mozeeko.com